Age limit 21+ applies

t99's commitment to responsible gaming

Gaming should be enjoyable — but within limits. t99 wants every member to bet with awareness, safely, and in control.

For ages 21+ SSL Encryption 24/7 Support Support in Bengali

Online betting and casino games are a form of entertainment for many people. But this entertainment becomes harmful when it goes out of control. t99 believes that the right information and the right tools can keep a player safe. That is why we are committed to creating a responsible gaming environment for every member.

The age limit to access this platform is strictly 21. Our Terms and Conditions clearly state that minors cannot open an account, and any such account found will be closed immediately. We urge parents to monitor their children's device use at home.

Before you start playing, ask yourself: is this purely for entertainment, or are you looking to solve a financial problem? Betting can never be a reliable source of income. Playing at t99 is entertainment — nothing more. Visit our About Us section to learn how we work to operate a responsible platform.

Check yourself

If the answer to even one of the following questions is "yes", consider seeking support:

  • Do you feel you are spending more than your budget?
  • Are you placing bigger bets after a loss to try to recover?
  • Are you hiding your gambling from family or friends?
  • Is it affecting your work, studies, or relationships?
  • Do you want to stop gambling but find you cannot?

If you feel there is a problem, do not hesitate. Be assured of your privacy — your information is secure. Under our Privacy Policy, your personal data is never sold to third parties.

Set your own limits

t99 offers several tools to help you stay in control of your gaming.

Deposit limit

Set a maximum deposit amount daily, weekly, or monthly. No funds can be added beyond the set limit.

Session time limit

Decide in advance how long you will play in one sitting. Once the set time is up, the session will end automatically.

Temporary break

If you want to take a short break, temporarily suspend your account for 24 hours, one week, or one month.

Self-exclusion

If you want to stop playing for an extended period, apply for self-exclusion. Your account will be fully closed for the specified duration and no promotional communications will be sent.

Loss limit

Arrange for your session or daily betting to stop automatically once a set amount of losses is reached, so financial losses stay within a limit.

Gaming history

View all transactions and betting history in your account. Reviewing it regularly makes it easier to stay aware of your own habits.

To use any of these tools, contact our support team via 24/7 live chat.

Recognise the warning signs

Addiction often develops gradually. It is important to be alert when the following signs appear.

Growing financial pressure

Taking loans to bet, depleting savings, or struggling to cover daily expenses are signs of concern.

Emotional instability

Feeling angry, frustrated, or anxious when you lose, and only feeling relief when you win — this is a warning sign.

Hiding your gambling

Concealing how much you gamble from family or friends, or lying about it, is a clear warning sign.

Betting to recover losses

The tendency to place larger bets after a loss in order to win it back — "chasing losses" — is highly risky.

t99's commitment

t99 is not just a platform — it is an effort to build a responsible environment. We believe it is our duty to ensure the safety of every member.

  • No one under 21 can create an account — age is verified at registration.
  • Requests for self-exclusion or limit-setting are acted on promptly after receipt.
  • No promotional emails or messages are sent to self-excluded accounts.
  • 24/7 live chat and email support is available in Bengali and English.
  • Personal information is kept secure and every transaction is protected with SSL encryption.
  • It is our policy to direct members who are in difficulty towards professional support.

Where to find support

If you have a problem, do not try to handle it alone — seek help through any of the options below.

t99 live chat support

Our support team is available seven days a week, twenty-four hours a day in Bengali and English via live chat. Speak directly with us about closing your account, setting limits, or any other issue.

Email support

Support is also available by email in addition to live chat. Write to our support email address — our team will respond promptly. The email address can be found in the support section of the site.

Family and friends

Talk to the people closest to you. Family and trusted friends are the most effective support system. Acknowledging the problem is the first step toward a solution.

Professional counselling

Seek help from a mental health specialist or addiction counsellor. This service is available at several hospitals and health centres in Bangladesh. Consult your own doctor for guidance.

Support groups

Join a support group that helps people overcome gambling addiction. Sharing experiences with others facing the same problem plays a major role in recovery.

Tips for safer gaming

Before you start playing, set a budget and stick to it — no more. If your budget runs out on a given day, stop for that day. Tomorrow will come, but placing bet after bet to recover lost money never works.

Remember, winning is never guaranteed. Casino games or sports betting — all depend on uncertain outcomes. Play for enjoyment, not in expectation of profit.

Stay mindful of time. Take breaks during play, drink water, and step away. Playing for a long stretch without a break reduces your judgement. Avoid playing when you are tired or under mental stress — decisions made at such moments can lead to regret later.

Never bet under the influence of alcohol or any other substance. When your judgement is impaired, the risk of breaking your budget increases many times over.

If you want to know more, our Frequently Asked Questions (FAQ) section has a lot of useful information, with answers to commonly asked questions about accounts, payments, and responsible gaming.

Questions about responsible gaming

The minimum age for all betting and casino activities at t99 is 21. Age is verified at registration, and no account can be created by anyone under 21.

Contact our 24/7 live chat support. The support team will set a daily, weekly, or monthly deposit limit, loss limit, or session timer for you. These changes usually take effect very quickly.

Self-exclusion means voluntarily closing your account for a set period of time. During this period, you will not be able to log in, make deposits, or place any bets, and no promotional messages will be sent to you. To use this feature, contact the support team via live chat or email.

No, your account does not reactivate automatically when the period ends. If you wish to play again, you must consciously contact the support team to reactivate your account.

Yes, gambling addiction is a recognised mental health condition. It can have serious effects on financial, social, and family life. Recovery is possible with timely help. If you notice the signs, do not delay — speak with a professional counsellor.

Talk to them calmly and raise the issue without blame. Encourage them to seek help from a professional counsellor or mental health service. You can also notify t99's support team — we can take steps to protect the account.