t99 Terms and Conditions

These Terms and Conditions ("Terms") form a legal agreement between the t99 platform and its users ("Members"). By using the t99app.cam website and its related applications, you are expressly agreeing to these Terms.

t99 provides online casino games, slots, live casino, and sports betting for Bangladeshi members. Before using these services, visit our About Us page to learn more about the platform's operations and purpose.

In these Terms, "Platform" refers to t99's website, mobile app (Android APK and iOS), and all related services. "Member" refers to any registered individual.

To open an account at t99 and use any of the platform's services, a member must meet the following conditions:

• You must be at least 21 years old. Registration by minors is strictly prohibited and any such account will be closed immediately.
• Each individual may operate only one account. If multiple accounts belonging to the same person are detected, all of them will be closed and the funds held may be forfeited.
• Information provided at registration — name, mobile number, date of birth — must be accurate and kept up to date.
• For verification (KYC), t99 may request proof of identity or address at any time; failure to provide proof within the specified period may result in the account being temporarily suspended.
• The member is solely responsible for keeping their account login details confidential. Use of another person's account without authorisation is prohibited.

If any details need to be changed after the account is opened, please contact the support team via 24/7 live chat or email.

t99 handles deposits and withdrawals through the mobile and banking methods commonly used in Bangladesh.

3.1 Deposit Methods

Supported deposit methods: bKash, Nagad, Rocket, and bank transfer (Sonali Bank, Dutch-Bangla Bank, and other major Bangladeshi banks). Minimum deposit amount: ৳100.

3.2 Withdrawal Methods

The same methods apply for withdrawals: bKash, Nagad, Rocket, and bank transfer. Minimum withdrawal amount: ৳1,000. Withdrawal requests are generally processed within 10 to 45 minutes.

3.3 General Conditions

• The payment method and account number used for a deposit must be the same as those used for the withdrawal.
• If a bonus is active, the portion covered by that bonus cannot be withdrawn until the wagering requirement has been met.
• If fraudulent activity is suspected in any transaction, t99 reserves the right to hold the process until the necessary verification is complete.
• Cryptocurrency and any third-party payment methods are not supported.

t99 offers various bonuses, each with its own conditions. New members will receive a 100% welcome bonus on their first deposit, up to ৳8,000. The wagering requirement for this bonus is 15 times the bonus amount.

Example: A ৳1,000 deposit earns a ৳1,000 bonus, making the total balance ৳2,000; before withdrawing the bonus, bets totalling ৳1,000 × 15 = ৳15,000 must be placed.

• Only eligible members may claim bonuses, and each offer must be accepted within the specified time limit.
• Bonus funds are not considered cash gifts; winnings from a bonus can only be withdrawn after the wagering requirement has been completed.
• If misuse of a bonus or an attempt to claim bonuses through multiple accounts is detected, the accounts and bonuses will be cancelled.
• t99 reserves the right to modify, suspend, or cancel any bonus offer; bonuses already granted will remain valid in such cases.
• Two or more bonuses may not be used at the same time unless it is specifically stated that doing so is permitted.

All games on t99 — slots, live casino, fishing, sports betting — are governed by the following general rules.

5.1 Casino Games

The results of slots, baccarat, roulette, Teen Patti, and other casino games are determined by a real-time Random Number Generator (RNG). If a connection is lost during a round, the last state recorded on the server will be considered final.

5.2 Sports Betting

Cricket, football, and all other sports betting is based on real-time events. If a match is cancelled or postponed, t99 will settle bets according to standard rules. t99 reserves the right to void bets placed at odds that were displayed incorrectly due to a technical error.

5.3 Prohibited Activities

• Operating games using bots, automated software, or any strategic tools.
• Accessing another member's account or taking any action intended to harm other members.
• Attempting to exploit system vulnerabilities for an advantage.
• Using the platform for money laundering or any other illegal financial activity.

If a member is found to have engaged in any of the prohibited activities listed above, t99 has the right to close the account and seize the funds.

t99 believes that gambling is entertainment, not a way to solve problems. Playing on the platform is for members aged 21 and above only. To help members play safely and responsibly, t99 provides several tools — such as setting deposit limits, taking a temporary break, and self-exclusion.

It is important to stay aware of problem gambling. Detailed information on setting limits and getting support can be found on t99's Responsible Gaming page.

• Any member who wishes to self-exclude can activate this through live chat.
• t99 follows a strict age verification process to protect minors.
• If there is a risk of financial loss or signs of addiction are present, seeking help without delay is strongly advised.

All content on the t99 platform — logos, designs, code, text, graphics, and databases — is owned by t99 or the relevant third parties. Reproducing, distributing, or copying this content for commercial use without prior written permission is strictly prohibited.

The names and titles of third-party game providers — such as Pragmatic Play, PG Soft, JILI, Evolution — are their own intellectual property. t99 only hosts their games and makes no claim of ownership.

t99 treats the protection of members' personal data as a top priority. Details on how information collected during registration and transactions is used, stored, and protected can be found in our Privacy Policy.

All data transmitted through the platform is secured with SSL encryption. Members' account and payment information is never sold to third parties.

t99 is not responsible for losses caused by technical issues, network outages, or third parties. Members are expected to apply their own judgement and understanding of risk when using the platform.

• t99's liability for losses arising from issues with third-party game software is limited.
• t99 reserves the right to temporarily suspend services in the event of unforeseen circumstances — natural disasters, government directives, or any other force majeure.
• t99 does not accept liability for financial losses caused by a member's own negligence or provision of incorrect information.

t99 may suspend or permanently close an account without prior notice in any of the following cases:

• Registering with false or incomplete information.
• Operating multiple accounts or committing bonus fraud.
• Using bots or automated tools.
• Conducting fraudulent transactions against the platform.
• A confirmed applicant under 21 years of age.

After an account is closed, any active bonuses and related winnings will be forfeited. However, if the account is closed without a terms violation, the original deposit (balance) will be returned to the member.

Members may also request account closure at any time through live chat.

If you have a dispute or complaint, please contact t99's customer service team first. The support team is available 24 hours a day, 7 days a week in both Bengali and English via live chat and email.

After a complaint is submitted, t99 will provide a decision within a reasonable time. If it is not resolved at the initial stage, there is an opportunity to request reconsideration by senior management. t99's final decision is binding.

t99 reserves the right to partially or fully update these Terms at any time. Members will be notified of significant changes via the platform or by email.

Continued use of the platform after any change will be treated as acceptance of the new terms. It is therefore advised to review this page regularly before using the service. If you have any questions about these Terms, answers can be found in our Frequently Asked Questions (FAQ) section, or you can contact the support team directly.