t99's Privacy Policy
This policy provides a full explanation of what information we receive when you use t99, how it is collected, what it is used for, and how it is kept safe.
This privacy policy has been prepared by the authority operating the t99 platform and applies to the website https://t99app.cam and its related services. By reading this policy you will understand what information we collect, why we collect it, and what your rights are. The overall terms of using the platform are set out in detail on our Terms and Conditions page. This policy and the terms and conditions complement each other.
By registering with t99 or continuing to use the service, you are considered to have read and accepted the terms of this privacy policy. If you disagree with any term, you are requested to stop using the service.
What Information We Collect
t99 collects two types of information from its members — information you provide directly, and information collected automatically from your device or browser.
1.1 Information You Provide Directly
- Full name, date of birth, and national identity card details (for identity verification)
- Mobile number and email address
- bKash, Nagad, or Rocket account number, or bank account details (for transaction purposes)
- Username and password provided in the registration form
- Any information provided when contacting customer support
1.2 Automatically Collected Information
- IP address and device type
- Browser type and operating system information
- Traffic source and details of pages visited on the site
- Session duration and login time
- Information obtained from cookies and similar tracking technologies
Purpose of Data Collection
Every use of the information t99 collects is limited to a specific purpose. We never use your information for unnecessary purposes or to sell to third parties.
2.1 Account Management and Security
The information provided is used to create, verify, and secure your account. The identity verification process (KYC) helps ensure account security and prevent unauthorised access.
2.2 Transaction Processing
Your payment information is used to complete transactions during deposits and withdrawals. t99 ensures secure fund transfers through the mobile banking services and bank transfers available in Bangladesh.
2.3 Customer Service
Information you provide during live chat or email contact is used to resolve your issues. t99's support team operates in Bengali and English seven days a week, twenty-four hours a day.
2.4 Responsible Gaming
Your gaming activity is monitored to identify the risk of excessive play. On our Responsible Gaming page you can set betting limits for yourself or request a temporary break.
2.5 Platform Improvement and Analysis
User behaviour is analysed to improve the design and functionality of the site. Information about which games are played most and which features are used most helps raise the quality of the service.
Data Sharing and Third Parties
t99 never sells your personal information to third parties. However, certain information may be shared with trusted partners in the limited circumstances below:
3.1 Payment Service Providers
Your payment-related information is sent to the secure systems of bKash, Nagad, Rocket, and the relevant banks in order to complete transactions. These third-party organisations operate under their own privacy policies.
3.2 Technology and Service Providers
Necessary technical information is shared with selected technology providers for the operation of the site, cybersecurity, and data hosting. These organisations may only use the information for service operation purposes.
3.3 Legal Obligations
We are legally obliged to provide information upon a lawful instruction from a competent authority or court under the applicable laws of Bangladesh. Only the information specifically directed will be provided in such cases.
Data Security and Protection
t99 applies industry-standard technical and organisational measures to keep your information safe.
4.1 Encryption Technology
All sensitive data is transmitted using SSL (Secure Sockets Layer) encryption technology. When you see "https" and the padlock icon in your browser's address bar, the connection is secure.
4.2 Access Control
Only authorised staff can access t99's internal systems. Every access is logged and regularly audited.
4.3 Password Protection
Your password is stored as an encrypted hash — no t99 employee or representative will ever ask for your password. If anyone asks for it, treat it as a fraud attempt and notify our support team immediately.
4.4 Response to a Data Breach
Should a data security breach occur for any reason, t99 will notify affected users as quickly as possible and take the necessary steps to limit the damage.
Cookies and Tracking Technology
Cookies are used on the t99 website. A cookie is a small data file stored in your browser.
5.1 Essential Cookies
These cookies are necessary for the basic functionality of the site — for example, keeping your login session active and remembering your preferred language. Disabling them may prevent the site from working properly.
5.2 Analytics Cookies
Analytics cookies are used to understand how users navigate the site. The data collected is aggregated and not personally identifiable.
5.3 Cookie Control
You can delete cookies or stop cookies from being saved in future through your browser settings at any time. Please note that disabling essential cookies may mean some features of the site become unavailable.
Data Retention Period
t99 does not retain your personal information beyond what is necessary. As a general rule:
- Profile information is retained for as long as the account remains active.
- Transaction records are kept for a defined period after account closure as required by legal obligations.
- Customer service conversation logs are kept for a limited time for the purpose of resolving issues and improving service quality.
- Analytics data is deleted once it has served its intended purpose.
Your Rights
Every user registered with t99 has certain specific rights over their own information.
7.1 Right to Access Your Information
You can submit a request at any time to find out what information t99 holds about you. This request can be made via the support email.
7.2 Right to Correct Your Information
If your profile contains incorrect or outdated information, you can request that it be corrected. The information will be updated upon provision of the documents required for identity verification.
7.3 Request to Close Your Account
You can request to close your account at any time. Once the account is closed, no information beyond what is required by legal obligations will be retained.
7.4 Right to Stop Marketing Communications
If you do not wish to receive promotional messages from t99, you can opt out at any time. This can be done through your account settings or via the support team.
Protection of Minors
t99's services are for persons aged 21 and above only. We do not knowingly collect information from minors. Age verification is mandatory at registration, and additional documents may be requested in cases of doubt.
If we hold any information relating to a minor, the parent or relevant person should contact us — we will promptly delete that information and close the account.
Changes to the Policy
t99 reserves the right to update this privacy policy when necessary. If any significant changes are made, a notice will be posted on the website or communicated to the registered email or mobile number. Continuing to use the site after a change is made will be taken as acceptance of the new policy.
The date of the most recent update will always be shown at the top of this page. If you need a previous version of the policy, please contact our support team.
Contact Information
If you have any questions, comments, or requests regarding this privacy policy, please get in touch with us. Our support team is available in Bengali and English seven days a week, twenty-four hours a day.
- Live Chat: Use the live chat button on any page of the site to speak with us directly.
- Email: [email protected]
For general queries, visit our FAQ page — you will find answers to many questions there.